Privacy Policy

Privacy Policy   

Who we are:

Any personal information provided to or gathered by our Services is controlled by https:// tempiocontrols.com   

What personal data we collect and why we collect it

Comments:

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media:

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms:

The protection of your personal information is important to us we respect your privacy and want you to understand what we do with the information we hold about you.

We will use this information to answer your questions or contract you directly in relation with your account or order. We will use this information for our legitimate interests namely to conduct our research projects which may also help us to improve and/or develop our products and services. 

Direct Marketing Purpose : we may contact you by email, push notification, text, mail or phone with information about products and services we believe you may be interested in.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

You may need to install a WordPress plugin that provides analytics services. In that case, add information from that plugin here.

Who we share your data with

To maintain and improve our services, your personal data may need to be shared with or disclosed to service providers, other Controllers or, in some cases, public authorities. We may be mandated to disclose your personal data in response to requests from a court, police services or other regulatory bodies. Where feasible, we will ensure that we will disclose only the minimum amount of your information necessary for the required purpose.

We will share this information also with:

our staff (but their use shall be limited to the performance of their duties and in line with the reason for processing, including to provide customer support and for troubleshooting, data analysis, testing, research, and statistical and survey purposes); and our service provider to enable them to maintain and host our Live Chat .

The Government or our regulators: where we are required to do so by law or to assist with their investigations or initiatives for the energy industry.

Police and law enforcement: to assist with the investigation and prevention of crime.

To Processor and Controller i-e 
Amazon 
Google
Office  365
Trustpilot

When a Processor or Controller is in a country outside the EU, we apply the necessary safeguards which may include, confirming whether the EC approves of transfers to the country, whether we need to use the EC’s model contracts or, if the transfer is internal to our organisation, commitment to Binding Corporate Rules. Details of these safeguards may be obtained by contacting us directly.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

When you login or Register with us and create an account, your account details including your username, password and your contact details, such as your name, address and email address. If we use the Live Chat service we will collect: your name, email address (optional) and the contents of your Live Chat session.

Using your personal information: 

The protection of your personal information is important to us we respect your privacy and want you to understand what we do with the information we hold about you.

We will use this information to answer your questions or contract you directly in relation with your account or order. We will use this information for our legitimate interests namely to conduct our research projects which may also help us to improve and/or develop our products and services. 

Direct Marketing Purpose : we may contact you by email, push notification, text, mail or phone with information about products and services we believe you may be interested in.

Additional information we collect:

It may be the case that we collect the following personal information from you when you use Tempio controls products:

Transaction information: records of the products and services you have purchase from us.

Payment information: Account details you provide to make a payment from for the products and services you purchase from us.

Delivery information: information relating to the delivery of our products to you.

Records of your discussions with our customer support teams: 

How we protect your data

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy. All Personal data are subject to additional safeguards to ensure this data is processed securely. For example, we work hard to ensure data access will be strictly limited to a minimum number of individuals and subject to confidentiality commitments.  

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to any of our websites; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. When possible, encryption is used, both in transit and storage. Access controls within the organisation limit who may access information.

What data breach procedures we have in place:

We have procedures in place to deal with any suspected personal data breach and will notify to applicable regulator of a breach if we are legally required to.

As standard practice we need to follow Part 3 of the Act introduces a duty to report certain types of personal data breach to the relevant supervisory authority (Information Commissioner). We will inform ICO within 72 hours of becoming aware of the breach, where feasible.

 In the event that a notification is not made within the 72-hour time frame, the notification then be accompanied by reasons for the delay.

If the breach is likely to result in a high risk of adversely affecting individuals’ rights and freedoms, we then inform those individuals also without undue delay.

 

Third-party links:

Our website include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Changes to privacy policy:

Please note that this privacy policy may change from time to time. We will provide notice of any changes on the website.